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Enterprise ServerCare

Enterprise ServerCare is our flagship plan and provides 24x7 monitoring coverage as well as a consistent monthly cost for keeping public facing web servers and other infrastructure 100% up to date and secure.

What's Included

Monitoring

Enterprise ServerCare plans include continuous monitoring of your servers and sites and will alert our engineers of any issues 24x7 / 365 with a 15 minute or less response.

Maintenance

All routine maintenance is included with our Enterprise ServerCare plans:

  • OS and software updates.
  • WordPress updates.
  • SSL certificate renewals.

Datacenter Provider Coordination

Also included is working with your colocation provider to keep your server running such coordinating as hardware upgrades, replacements or repairs.

What's Extra

Any additional work outside the above included tasks are billed per hour.  See our pricing page for current hourly rates.  This includes "project work" such as setting up new sites, users, and software.

Support and Emergencies

Enterprise ServerCare plans include one free incident/hour per month of emergency paging.

See our Getting Support and Emergencies page for more information.